Authenticity guarantee
Senatus Consulto fully guarantees all items to be genuine in every aspect according to the item description. Any detail regarding an antiquity that is not known to us, will be noted as such.
All artifacts and collectibles are accompanied by an invoice which also function as a Lifetime Certificate of Authenticity. Any item significantly deviating from the information provided by us regarding culture and dating, may be returned for a prompt refund excluding shipping and handling costs.
In order to receive a refund for authenticity reasons (After the 14 days after receival, which is covered by Satisfaction Guarantee (se below)), we require a written statement from an expert in the field of concern, a TL test or the like. We do not cover expenses to acquire documentation.
Satisfaction Guarantee:
You can return any item with which you for any reason are not satisfied within 14 days of receival. We will issue a prompt refund of your payment, except for costs such as shipping charges, sales fees, taxes, handling fees etc., upon receival of the item in the same condition as when we shipped it.
Returns: Prior to any return, we need to be notified. Items are to be packed safely.
Taxes and legal issues: We are not in any way responsible for taxes, costs, delays or legal issues in the home countries of our customers.
Combined shipping: We do combined shippings - ask for a collect invoice if you are bidding on several items.